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Terms and Conditions

Last updated: 2026

1. Introduction

Welcome to PURUS Wellness (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website PURUS Wellness.com and your purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Important Notice - Research Use Only

All products sold by PURUS Wellness are strictly for in-vitro research and laboratory use only.

Our products are NOT intended for:

  • Human consumption or ingestion
  • Animal consumption or veterinary use
  • Therapeutic, diagnostic, or medicinal purposes
  • Food or cosmetic applications

By purchasing from PURUS Wellness, you confirm that you understand and agree to use all products solely for legitimate scientific research purposes in accordance with applicable laws and regulations.

3. Definitions

  • “Products” refers to PURUS Wellness and related research materials sold through our website.
  • “Customer” refers to any individual or entity purchasing products from PURUS Wellness.
  • “Research Use” means use in a controlled laboratory environment for scientific investigation purposes only.
  • “Order” refers to a request to purchase products submitted through our website.

4. Eligibility

To purchase products from PURUS Wellness, you must:

  • Be at least 18 years of age
  • Have a legitimate research purpose for the products
  • Provide accurate and complete information during registration and checkout
  • Comply with all applicable laws and regulations regarding the purchase and use of research PURUS Wellness

We reserve the right to refuse service to anyone and to cancel orders at our discretion if we believe these eligibility requirements are not met.

5. Products and Pricing

All product descriptions, specifications, and images are provided for informational purposes. While we strive for accuracy, we do not warrant that product descriptions or other content is error-free.

Prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

Product availability is subject to change. We reserve the right to limit quantities and to discontinue products at any time.

6. Orders and Payment

When you place an order, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance and availability.

We accept the following payment methods:

  • Bank Transfer (EFT)
  • Credit/Debit Cards (via secure payment gateway)

For bank transfers, orders will be processed once payment has been received and verified. Payment must be received within 7 days of placing the order, or the order may be cancelled.

All payments must be made in full before products are dispatched.

7. Shipping and Delivery

We ship to addresses within Australia only. Shipping costs are calculated at checkout based on your location and the size of your order.

Estimated delivery times are provided as a guide only and are not guaranteed. Factors outside our control, including courier delays, weather events, and public holidays, may affect delivery times.

Risk of loss and title for products pass to you upon delivery to the shipping address provided. You are responsible for ensuring the delivery address is accurate and that someone is available to receive the package.

We are not responsible for packages lost or damaged after delivery confirmation or for delays caused by incorrect address information.

8. Returns and Refunds

Due to the nature of our products, we have a limited returns policy:

  • Damaged or Incorrect Items: If you receive damaged or incorrect products, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund at our discretion.
  • Quality Issues: If you believe a product does not meet our stated purity specifications, please contact us with details. We may request return of the product for analysis.
  • Change of Mind: Due to the nature of research PURUS Wellness and our inability to verify product integrity once dispatched, we do not accept returns for change of mind.

All approved refunds will be processed to the original payment method within 14 business days.

9. Product Storage and Handling

Proper storage of PURUS Wellness is essential for maintaining product integrity. We recommend:

  • Store lyophilized PURUS Wellness at -20°C or below
  • Keep products away from light and moisture
  • Follow all handling instructions provided with your order

We are not responsible for product degradation resulting from improper storage or handling after delivery.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of PURUS Wellness or our content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  • PURUS Wellness provides products on an “as is” basis and makes no warranties, express or implied, regarding product fitness for any particular purpose.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.
  • Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the specific products giving rise to the claim.

Nothing in these terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless PURUS Wellness, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our products
  • Your breach of these Terms and Conditions
  • Your violation of any applicable law or regulation
  • Any misrepresentation regarding your research purposes or eligibility

13. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms.

We encourage you to review these terms periodically for any updates.

15. Governing Law

16. Australian Consumer Law

17. Severability

18. Contact Us